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Frequently asked: Keep a gap between bookings What happens after you request Close out a booking that already happened Find a service

What do you need help with?

For professionals Run your business on WellFred — manage your calendar, team, and services. For customers Find services, book with providers, and manage your bookings.

New to WellFred?

Getting started

Four guides that take a new business from sign-up to its first booking.

  1. Create a service Add something clients can book, with a price and a duration.
  2. Set your working hours Decide which time slots clients can book across the week.
  3. Show or hide a service online Control whether clients can find and book a service themselves.
  4. Answer a booking request Accept or decline the requests sitting in Pending actions.

Popular articles

Book a service Request a booking, step by step, from a provider's page. Answer a booking request Accept or decline the requests sitting in Pending actions. Cancel a booking Cancel a booking when your plans change. Set your working hours Decide which time slots clients can book across the week. Buy a plan Pay once for several classes instead of paying each time. Create a class Set the name, price, instructors and photos for a group session.

For professionals

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Bookings

Answer requests, approve the changes your clients ask for, and close out what has already happened.

4 articles

Calendar and schedule

Master appointment scheduling — create bookings, block time off, and keep your calendar full.

10 articles

Classes

Run group sessions — yoga, workshops, courses — where several people enroll in the same slot.

4 articles

Team members

Add and manage the people on your team, their hours, and what they can book.

3 articles

Booking rules

Decide how far ahead people can book, how much gap you keep between appointments, and whether requests are confirmed for you.

4 articles

Payments

How clients pay you today, refunds, and recording a package payment.

4 articles

For customers

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Booking

Find trusted local providers and book services, classes, and events.

6 articles

Managing your bookings

View, cancel, and message providers about your bookings.

6 articles

Plans and credits

Buy a bundle of class sessions up front and spend the credits as you go.

2 articles

Account and security

Your profile, password, phone verification and two-step verification.

5 articles

Trips

Build a list of providers and services for a stay, put them in order, and share it with a link.

3 articles

Fred, your assistant

Ask Fred to find a provider, prepare a booking, or explain how something works.

3 articles

Still need help?

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