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Answer a booking request
Answer a booking request
A request is a client asking for a time you have not agreed to yet. Until you answer it, nothing is on your calendar and the client is waiting.
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Open Bookings. It opens on Pending actions, which lists only what is waiting on you.
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Look at the Waiting for column. "Waiting for your answer" is a request you have not replied to.
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Open the row and choose Take action.
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Accept to put it on your calendar, or decline it.
Tip: If you have Confirm bookings automatically turned on, requests never reach this list — only the changes your clients ask for do.
FAQ
What does the client see while I have not answered?
Their booking sits as a request on their side too. Nothing is confirmed and the time is not held for anyone else, so answering quickly is worth it.
My Pending actions list is empty. Is that right?
Yes — "Nothing waiting on you" means every request is answered and everything that has happened is closed. Switch to All bookings to see the full record.
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