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Refunds and cancellation charges

WellFred does not take payments or issue refunds yet, so there is nothing to refund through the platform. A cancellation here changes the booking; any money already exchanged is settled directly between you and your client.

  1. To tell clients what you do when they cancel, open Workspace settings, choose Scheduling, then Booking rules.

    Go to Booking rules

  2. Click Edit on Refund policy, set Offer refunds, and write the Refund policy text your clients read.

  3. Under Booking preferences, the Cancellation policy sets how much notice you expect.

Recommended articles

Answer a booking request Accept or decline the requests sitting in Pending actions. Set your working hours Decide which time slots clients can book across the week. Create a class Set the name, price, instructors and photos for a group session.

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